Consistent and reliable supply means everything to you. So, we'll always aim for a speedy 48- to 72-hour turnaround on your order.
But sometimes supply chain complexities present problems beyond our control. It's at these times that your business relies on proactive account management, regular updates and the highest levels of accountability.
If you need support, you can speak to one of our friendly customer service agents. Partnered with your account manager, they will inform you of your order status and, if necessary, provide daily back order updates. Beyond their own extensive product knowledge, our agents also have an open communication channel to our industry experts who can offer more technical advice.
In short, we are there when you need us.