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FAQs


  • <table width="493"> <tbody> <tr> <td width="493">Please contact Customer Services.</td> </tr> </tbody> </table>
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  • <table width="493"> <tbody> <tr> <td width="493">Please contact Customer Services.</td> </tr> </tbody> </table>
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  • <p>Please download and complete the returns form and email to customer <a href="mailto:customer.services@polycohealthline.com" data-auth="NotApplicable">customer.services@polycohealthline.com</a> for review.  The Customer Service team will be in touch as soon as possible once they have received your request.</p>
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  • <p>Please contact our Customer Service <a href="mailto:customer.services@polycohealthline.com">customer.services@polycohealthline.com</a>  via email, telephone or live chat so that we can rectify your issue.</p>
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  • Please contact our Customer Service Team via email, telephone or live chat so that we can advise on your return options for items you no longer require from your order.
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  • COSHH data can be found under the Downloads tab on the product page.
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  • <p>Please contact our Customer Service team via email, telephone or live chat so that we can assist you with your order. <a href="mailto:customer.services@polycohealthline.com">customer.services@polycohealthline.com</a></p>
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  • <p>You can search for products using the search bar located at the top of the website. Our new smart search bar allows you to search using product code, product title or keywords and will suggest products for you as you type without the need for you to click and view a page of search results, saving you time. Products can also be located in their categories using the site navigation mega menu.</p>
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  • If you would prefer to shop by category, you can navigate to them using one of the categories featured on our navigation bar at the top of the page. Simply click the category or sub-category you require, and it will take you to the category page. Here you will be able to filter products using the new filter function we have introduced. You will find this in the grey bar located just under the category page text. You can filter by subcategory, price, colour and star rating. We have also introduce...
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  • <p>Although you can use any internet browser when on polycohealthine.com, for the best user experience we recommend using Google Chrome.</p>
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  • 1 On your computer, open Chrome2 At the top right, click More (this is shown as three dots).3 Click More tools. Clear browsing data.4 At the top, choose a time range. To delete everything, select All time.5 Next to "Cookies and other site data" and "Cached images and files" check the boxes.6 Click Clear7 Reload the Brosch Direct website by clicking the Refresh button.A handy guide for you to print out and keep can be found here....
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  • 1 Click the menu button (shown as three lines) and select Options.2 Select Options.3 Select the Privacy & Security.4 In the Cookies and Site Data section, click Clear Data.5 Remove the check mark in front of Cookies and Site Data.6 With Cached Web Content check marked, click the Clear7 Close the Options Any changes you've made will automatically be saved.8 Reload the Brosch Direct website by clicking the Refresh button.A handy guide for you to print out and keep can be found here....
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  • 1 Press the [Ctrl], [Shift] and [Del] Key together. A Popup-Window opens called “Delete Browser History”.2 Remove all checks except the selection "Temporary Internet files and website files".3 Click on the Button "Delete" to empty the browser cache. In comparison to other browsers there is no option to select the time period. You'll delete all cache data.4 Reload the Brosch Direct website by clicking the Refresh button.A handy guide for you to print out and keep can be found here....
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  • <p>If you wish to subscribe or unsubscribe to our newsltter you can do this in the 'Newsletter Subscription' part of your My Account menu. Just tick or untick the 'General Subscription' box depending on your choice.</p>
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