FAQs
-
If you find that there are missing items from your order, please contact one of our customer service advisors at: customerservices@polycohealthline.com who will assist you.
Read more -
<table width="493"> <tbody> <tr> <td width="493">If your order has been dispatched, you should receive an email from FedEx directly with an order tracking link. Follow the link to track your delivery. If you have not received an email from FedEx, please contact customer service at: customerservices@polycohealthline.com. For more info please refer to the FedEx website: https://www.fedex.com/en-gb/home.html</td> </tr> </tbody> </table>
Read more -
<table width="493"> <tbody> <tr> <td width="493">If you have not yet received your entire order please email customerservices@polycohealthline.com, or call customer services on 0333 320 8550</td> </tr> </tbody> </table>
Read more -
<p>To view and download previous orders simply go to the website, login and go to “Your account” and then “order” history. Here you will see all historical orders. You can also download or print your orders. If you have ordered over the telephone or via email, you can contact our Finance Team for a copy.</p>
Read more -
<p>Currently we only service B2B for further information on how we can best help your business please contact our Customer Services Team.</p>
Read more -
<p>Although you can use any internet browser when on polycohealthine.com, for the best user experience we recommend using Google Chrome.</p>
Read more -
1 On your computer, open Chrome2 At the top right, click More (this is shown as three dots).3 Click More tools. Clear browsing data.4 At the top, choose a time range. To delete everything, select All time.5 Next to "Cookies and other site data" and "Cached images and files" check the boxes.6 Click Clear7 Reload the Brosch Direct website by clicking the Refresh button.A handy guide for you to print out and keep can be found here....
Read more -
1 Click the menu button (shown as three lines) and select Options.2 Select Options.3 Select the Privacy & Security.4 In the Cookies and Site Data section, click Clear Data.5 Remove the check mark in front of Cookies and Site Data.6 With Cached Web Content check marked, click the Clear7 Close the Options Any changes you've made will automatically be saved.8 Reload the Brosch Direct website by clicking the Refresh button.A handy guide for you to print out and keep can be found here....
Read more